When you can't answer, SimplAssist sends your caller a text so they can tell you what they need. Missed-call texting starts at $49/month, including AI text conversations and website chat. Full Suite adds phone answering.
$25 one-time SMS activation fee. SMS + Web Chat includes AI text conversations. Just need website chat? Start with $15/month webchat, with no setup fee.
SimplAssist is a missed call text back service for small businesses. SMS + Web Chat at $49/month adds AI text conversations, website chat, and Google Calendar booking. For website chat on its own, Chat Only is $15/month with 200 completed AI replies and no setup fee. Full Suite adds SimplAssist Voice, so callers can have a spoken conversation, ask questions, and get help booking appointments.
A missed call doesn't have to end the conversation. Once your SMS account is approved and your SimplAssist number is set up, an unanswered call can become a text conversation you can follow up on.
You might be with a customer, on a job, or away from the phone. SimplAssist handles missed-call follow-up on your configured business line.
A branded message invites them to reply. For example: “Sorry we missed your call. How can we help?” They can explain what they need without calling again.
SMS + Web Chat and Full Suite include AI text conversations that answer questions and help book appointments with a connected Google Calendar.
Prefer a spoken conversation? SimplAssist Voice answers callers on Full Suite.
Let SimplAssist answer website visitors, keep text conversations going, or talk with callers when you can't pick up. Choose the plan that fits your business.
Answer website visitors' questions, capture leads, and book appointments while you focus on your business.
Explore website chatSMS plans send a text when you miss a call. SMS + Web Chat adds AI that can carry the conversation for you.
How missed-call text back worksGive callers a natural, back-and-forth conversation when you're unavailable. SimplAssist answers questions, collects details, and helps book appointments. Included with Full Suite.
Meet SimplAssist VoiceKeep SMS and website conversations together so you always know where each lead came from.
Calls, chats, and follow-ups are organized automatically for a cleaner sales workflow.
Set tone, greetings, and guardrails so your assistant sounds like your brand, not a generic bot.
Messages, leads, and bookings — everything your assistant handles, in one place.
Every SMS and web-chat conversation lands in one inbox — with each lead tracked from first contact to booked.
Appointments your assistant books land straight on your calendar, synced with Google Calendar.
Every SMS and web-chat conversation lands in one inbox — with each lead tracked from first contact to booked.
Appointments your assistant books land straight on your calendar, synced with Google Calendar.
Type a question in webchat or talk with SimplAssist by phone. Try a conversation the same way your customers would.
Live website chat
Open our website chat and type a question about SimplAssist's plans, features, or setup. Ask a follow-up to see how the AI responds.
On your website, AI chat uses your business information to answer visitors, collect contact details, and help book appointments.
Try asking: “How can SimplAssist help my business?”
Start with Chat Only — $15/month. No setup fee.
Live voice demo · Full Suite
Call the number below to speak with SimplAssist live. Our AI assistant will answer. Ask about our plans or how it works, then ask a follow-up to hear how SimplAssist responds.
With Full Suite, SimplAssist can do the same for your callers: answer questions using your business information, collect their details, and help book appointments when you can't pick up.
See how SimplAssist Voice works during a callTry asking: “What does SimplAssist do?” Then ask: “Which plan includes phone answering?”
Phone conversations in English are included in Full Suite — $79/month. Includes 100 voice minutes per billing month. $25 one-time SMS activation fee.
Every plan includes a Customers workspace and Google review requests by email. No contracts. Chat Only has no setup fee; paid SMS activation includes a one-time $25 setup fee.
Answer website visitors, capture leads, and book appointments without phone or texting setup.
No setup fee
Let AI handle text and website conversations, capture leads, and book appointments.
$25 one-time SMS activation fee
Answer unanswered calls with a natural AI receptionist, capture details, and help callers take the next step.
$25 one-time SMS activation fee
Long texts can use multiple SMS parts. Voice minutes reset each billing month and do not roll over. No automatic paid voice overages. Voice requires an active, approved account and an assigned phone number.
Swipe sideways to compare every plan.
| Feature | Website chatChat Only$15/monthNo setup fee | Texting + web chatSMS + Web Chat$49/month$25 one-time SMS activation fee | Text, chat + voiceFull Suite$79/month$25 one-time SMS activation fee |
|---|---|---|---|
| Price & usage | |||
| Includes everything in | Not included | Missed-call texting | SMS + Web Chat |
| Completed AI replies/month | 200 | No set cap | No set cap |
| Included SMS parts/month | 0 | 1,500 | 2,500 |
| Setup / SMS activation fee | None | $25 one-time SMS activation fee | $25 one-time SMS activation fee |
| Customers & reviews | |||
| Customer workspace, notes & tags | Included | Included | Included |
| Customer CSV import & export | Included | Included | Included |
| Review emails/billing month | 500 | 1,000 | 2,000 |
| Scheduled Google review requests by email | Included | Included | Included |
| One optional email reminder | Included | Included | Included |
| Channels | |||
| One local SimplAssist number | Not included | Included | Included |
| Manual SMS inbox and replies | Not included | Included | Included |
| Automatic missed-call text | Not included | Included | Included |
| Website chat widget | Included | Included | Included |
| Custom widget branding | Included | Included | Included |
| Web-chat lead capture | Included | Included | Included |
| Phone number / SMS carrier activation | Not included | Included | Included |
| MMS availability | Not included | Not defined | Not defined |
| AI, leads & inbox | |||
| Contact management | Included | Included | Included |
| Conversation inbox | Included | Included | Included |
| Full AI SMS conversations | Not included | Included | Included |
| AI customization | Answers, tone, FAQs & services | Answers, tone, FAQs & services | Answers, tone, FAQs & services |
| Calendar & booking | |||
| Google Calendar connection | Included | Included | Included |
| AI appointment scheduling | Included | Included | Included |
| Full Suite voice & controls | |||
| Custom AI rules and guardrails | Not included | Not included | Included |
| AI voice answering in English | Not included | Not included | Included |
| Included voice minutes/billing month | Not included | Not included | 100 |
| Voice contact capture and signup texts | Not included | Not included | Included |
| Voice calendar booking | Not included | Not included | Included |
| Voice transcripts and recordings | Not included | Not included | Included |
Straight answers about webchat, texting, AI phone answering, and setup.
SimplAssist is a customer communication service built for small businesses. Chat Only provides an AI website receptionist, lead capture, a conversation inbox, and Google Calendar booking without phone or SMS setup. SMS plans add missed-call text back and business texting. Full Suite adds an AI voice receptionist that speaks with callers, collects details, and helps book appointments by phone.
Missed call text back automatically sends a text message to anyone whose call your business couldn't answer — so instead of hitting voicemail and moving on, the caller gets an instant reply and can keep the conversation going by SMS.
Chat Only is $15/month with 200 completed website-chat AI replies and no setup fee. SMS + Web Chat is $49/month with 1,500 included SMS parts. Paid SMS activation has a one-time $25 setup fee per business for carrier registration. Full Suite combines everything in SMS + Web Chat with AI voice answering in English, 100 voice minutes per billing month, 2,500 SMS parts per month, and custom AI rules for $79/month. Choose Full Suite during signup, or upgrade from your billing page.
SimplAssist Voice is an AI phone receptionist that speaks with callers when you can't answer. It uses your business information to answer questions, collect contact details, and help book appointments. Webchat handles typed conversations on your website, while voice lets callers talk with SimplAssist over the phone. Full Suite combines everything in SMS + Web Chat with AI voice answering in English, 100 voice minutes per billing month, 2,500 SMS parts per month, and custom AI rules for $79/month. Choose Full Suite during signup, or upgrade from your billing page.
With Full Suite and Voice mode enabled, SimplAssist answers calls you can't pick up and has a spoken conversation with the caller. It introduces itself as your business's AI assistant, asks what the caller needs, and answers using your services, hours, FAQs, and other saved business information. Callers can ask follow-up questions, and SimplAssist can collect their name and contact details. If Google Calendar booking is connected and enabled, it can check availability and help book an appointment after confirming the details with the caller. You can review saved call transcripts and recordings in your dashboard.
When someone calls and you can't pick up, SimplAssist automatically sends them a branded text inviting them to reply. Their replies land in your shared inbox, and on the $49/month plan your AI receptionist can carry the conversation for you.
Chat Only is $15/month and includes a website chat widget, 200 completed AI replies per month, web-chat lead capture, a contact and conversation inbox, AI answer and tone customization, Google Calendar connection, and AI appointment booking. It has no phone number, SMS, MMS, or setup fee.
SimplAssist is built for small businesses and small teams that get customer calls or website inquiries — the ones too busy serving customers to catch every call. It handles missed-call follow-up, web chat, a shared inbox, and appointment booking, so you get front-desk coverage without hiring a full-time front desk.
Yes — on Chat Only and SMS + Web Chat, your AI loads your business profile, active services, saved FAQs, business hours, and AI settings before every answer, and it is instructed never to invent facts about your business.
Chat Only can launch without phone or carrier registration after billing and core setup are complete. SMS registrations are usually approved within a few business days of payment, though additional carrier review can sometimes take a few weeks. Texting goes live after carrier approval and phone-number assignment. Learn more about what the one-time $25 SMS setup fee covers.
Yes — you can cancel anytime, and there are no contracts. The one-time $25 setup fee is non-refundable once carrier registration begins, since it covers that registration process itself.
Meet customers where they reach out — with website chat, missed-call texting, and natural phone conversations with SimplAssist on Full Suite.
Without SimplAssist, the missed call goes to voicemail and by the next day the customer has booked elsewhere. With SimplAssist, an automatic text goes out in 8 seconds and the job is booked for Tuesday at 9 AM.
Same call. Two very different Tuesdays.
Your AI assistant is standing by — no contracts, cancel anytime.
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