SimplAssist texts customers back when you miss a call, chats with website visitors 24/7, and keeps every lead organized in one clean dashboard.
Avg. first reply: 9 sec — before they can call your competitor.
SimplAssist is a customer communication service for small businesses. Its Chat Only plan is $10/month for 200 completed website-chat AI replies, lead capture, a conversation inbox, AI customization, Google Calendar, and appointment booking, with no SMS, Telnyx activation, or setup fee.
Give customers a fast, professional experience without hiring a full-time front desk team.
Automatically reply when you can't answer the phone so potential customers never hear silence.
Turn your site into a lead-capturing assistant that answers questions around the clock.
Keep SMS and website conversations together so you always know where each lead came from.
Calls, chats, and follow-ups are organized automatically for a cleaner sales workflow.
Set tone, greetings, and guardrails so your assistant sounds like your brand, not a generic bot.
See your warmest prospects first so you know where to focus your time when you're back online.
Messages, leads, and bookings — everything your assistant handles, in one place.
Every SMS and web-chat conversation lands in one inbox — with each lead tracked from first contact to booked.
Appointments your assistant books land straight on your calendar, synced with Google Calendar.
Every SMS and web-chat conversation lands in one inbox — with each lead tracked from first contact to booked.
Appointments your assistant books land straight on your calendar, synced with Google Calendar.
Call or chat with SimplAssist and see what the experience feels like from the other side.
Call this number. We’ll let it ring.
(574) 263-8634SimplAssist will text you back in seconds and carry the conversation from there.
Try a reply—ask about pricing, features, or how it works.
Ask about pricing, features, setup, or how it works. Then ask a follow-up and see if it keeps up.
Go off script. That’s the point.
No contracts. Chat Only has no setup fee; paid SMS activation includes a one-time $25 setup fee.
An AI website receptionist for teams that want web chat without texting.
No setup fee
Capture leads from calls and your website, then turn them into booked appointments.
$25 one-time SMS activation fee
Measure performance and automate follow-up as your business grows.
Planned pricing
Just need missed-call texting without web chat? SMS Only — $25/mo
Swipe sideways to compare every plan.
| Feature | Website chatChat Only$10/monthNo setup fee | TextingSMS Only$25/month$25 one-time SMS activation fee | Texting + web chatSMS + Web Chat$45/month$25 one-time SMS activation fee | Coming SoonFull Suite$65/monthPlanned pricing |
|---|---|---|---|---|
| Price & usage | ||||
| Includes everything in | Not included | Not included | SMS Only | SMS + Web Chat |
| Completed AI replies/month | 200 | Not included | No set cap | No set cap |
| Included SMS parts/month | 0 | 500 | 1,500 | 2,500 |
| Setup / SMS activation fee | None | $25 one-time SMS activation fee | $25 one-time SMS activation fee | $25 one-time SMS activation fee |
| Channels | ||||
| One local SimplAssist number | Not included | Included | Included | Included |
| Manual SMS inbox and replies | Not included | Included | Included | Included |
| Automatic missed-call text | Not included | Included | Included | Included |
| Website chat widget | Included | Not included | Included | Included |
| Custom widget branding | Included | Not included | Included | Included |
| Web-chat lead capture | Included | Not included | Included | Included |
| Phone number / SMS carrier activation | Not included | Included | Included | Included |
| MMS availability | Not included | Not defined | Not defined | Not defined |
| AI, leads & inbox | ||||
| Contact management | Included | Included | Included | Included |
| Conversation inbox | Included | Included | Included | Included |
| Full AI SMS conversations | Not included | Not included | Included | Included |
| AI customization | Answers, tone, FAQs & services | Not included | Answers, tone, FAQs & services | Answers, tone, FAQs & services |
| Calendar & booking | ||||
| Google Calendar connection | Included | Not included | Included | Included |
| AI appointment scheduling | Included | Not included | Included | Included |
| Full Suite advanced | ||||
| Advanced AI guardrails | Not included | Not included | Not included | Included |
| Advanced analytics dashboard | Not included | Not included | Not included | Included |
| Lead-to-appointment conversion reporting | Not included | Not included | Not included | Included |
| Weekly performance summary | Not included | Not included | Not included | Included |
| Real-time new-lead alerts | Not included | Not included | Not included | Included |
| Review-request workflow | Not included | Not included | Not included | Included |
| Automated follow-up and no-show workflows | Not included | Not included | Not included | Included |
| Priority support | Not included | Not included | Not included | Included |
Straight answers about plans, missed-call texting, AI, and setup.
Missed call text back automatically sends a text message to anyone whose call your business couldn't answer — so instead of hitting voicemail and moving on, the caller gets an instant reply and can keep the conversation going by SMS.
SimplAssist is a customer communication service built for small businesses. Chat Only provides an AI website receptionist, lead capture, a conversation inbox, and Google Calendar booking without phone or SMS setup. SMS plans add missed-call text back and business texting.
Chat Only is $10/month and includes a website chat widget, 200 completed AI replies per month, web-chat lead capture, a contact and conversation inbox, AI answer and tone customization, Google Calendar connection, and AI appointment booking. It has no phone number, SMS, MMS, Telnyx activation, or setup fee.
When someone calls and you can't pick up, SimplAssist automatically sends them a branded text inviting them to reply. Their replies land in your shared inbox, and on the $45/month plan your AI receptionist can carry the conversation for you.
Chat Only is $10/month with 200 completed website-chat AI replies and no setup fee. SMS Only is $25/month with 500 included SMS parts, and SMS + Web Chat is $45/month with 1,500 included SMS parts. Paid SMS activation has a one-time $25 setup fee for carrier registration. Full Suite is coming soon and cannot be purchased yet.
SimplAssist is built for small businesses and small teams that get customer calls or website inquiries — the ones too busy serving customers to catch every call. It handles missed-call follow-up, web chat, a shared inbox, and appointment booking, so you get front-desk coverage without hiring a full-time front desk.
Yes — on Chat Only and SMS + Web Chat, your AI loads your business profile, active services, saved FAQs, business hours, and AI settings before every answer, and it is instructed never to invent facts about your business.
Chat Only can launch without phone or carrier registration after billing and core setup are complete. SMS registrations are usually approved within a few business days of payment, though additional carrier review can sometimes take a few weeks. Texting goes live after carrier approval and phone-number assignment. Learn more about what the one-time $25 SMS setup fee covers.
Yes — you can cancel anytime, and there are no contracts. The one-time $25 setup fee is non-refundable once carrier registration begins, since it covers that registration process itself.
SimplAssist texts customers back before they've dialed your competitor.
Without SimplAssist, the missed call goes to voicemail and by the next day the customer has booked elsewhere. With SimplAssist, an automatic text goes out in 8 seconds and the job is booked for Tuesday at 9 AM.
Same call. Two very different Tuesdays.
Your AI assistant is standing by — no contracts, cancel anytime.
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