SIMPLASSIST VOICE · FULL SUITE
An AI receptionist for your small business.
SimplAssist can talk. Your callers can just ask.
When you can't pick up, give callers a natural, back-and-forth conversation. SimplAssist answers questions, collects their details, and helps book appointments using your business information.
Phone conversations in English. Full Suite is $65/month with 100 included voice minutes per billing month.
A conversation, with a next step.
A caller might ask about your opening hours, explain what they need, or ask to book a visit. SimplAssist can respond and keep the conversation going.
- Answers using your services, hours, and FAQs
- Collects names and contact details
- Helps book with a connected Google Calendar
- Saves call transcripts and recordings for review
Set up your business information and enable Voice mode before using it with your callers.
What happens when someone calls?
SimplAssist greets the caller
With your account approved, number assigned, and Voice mode enabled, SimplAssist introduces itself as your business's AI assistant and gives a recording disclosure.
The caller has a conversation
SimplAssist answers from your saved business information, asks follow-up questions, and collects details. Connected calendar booking lets it check availability and confirm an appointment.
You can review and follow up
Open the dashboard to review saved call transcripts, recordings, and captured details. See what the customer needed and decide what to do next.
LIVE PHONE DEMO
Call SimplAssist. Ask a real question.
This number is connected to SimplAssist's live AI assistant. It will answer your call and talk with you about SimplAssist. Ask a question, listen to the answer, then ask a follow-up.
(574) 263-8634The live demo explains SimplAssist. On your own account, it answers using your business details. Voice is included with Full Suite.
Try this short conversation
- “What does SimplAssist do?”
- “Which plan includes phone answering?”
- “Can it book appointments for my business?”
You can interrupt with a follow-up question or ask the assistant to explain something another way.
Voice, text, and website chat in Full Suite.
Some customers prefer to type. Others want to call and explain what they need. Full Suite gives your business both options, with conversations and follow-up managed from the same dashboard.
Start with your business profile, services, FAQs, and AI settings. Connect Google Calendar if you want appointment booking. Voice requires an active, approved account, an assigned number, and Voice mode enabled.
Compare Full Suite with all other plansFULL SUITE
$65/month
$25 one-time SMS activation fee
- 100 voice minutes per billing month
- 2,500 SMS parts per month
- Everything in SMS + Web Chat, plus phone answering in English
- Voice contact capture, calendar booking, transcripts, and recordings
Long texts can use multiple SMS parts. Voice minutes reset each billing month and do not roll over. No automatic paid voice overages. Voice requires an active, approved account and an assigned phone number.
How SimplAssist Voice works.
How does an AI receptionist work during a call?
With Full Suite active and Voice mode enabled, SimplAssist greets callers as your business's AI assistant and explains the call recording. It listens to what the caller needs, answers using your saved business information, and can ask follow-up questions or collect contact details. If calendar booking is connected and enabled, it can help book an appointment after confirming the details.
What can SimplAssist answer about my business?
You provide your services, hours, FAQs, and other business information. SimplAssist uses those saved details and your AI instructions during the conversation. Test your setup with common customer questions and keep the information up to date. The assistant should not invent an answer when the information is missing.
Can SimplAssist book appointments over the phone?
Yes. When Google Calendar is connected and booking is enabled, SimplAssist can check availability and help the caller book a time. It confirms the appointment details with the caller before completing the booking.
Which plan includes voice, and what does it cost?
Voice is included in Full Suite at $65/month, with 100 voice minutes per billing month and 2,500 SMS parts per month. Full Suite also includes AI text conversations, website chat, and calendar booking. There is a one-time $25 SMS activation fee. Choose Full Suite during signup or upgrade from your billing page.
What happens when the included voice minutes run out?
There are no automatic paid voice overages. Voice availability depends on your remaining allowance and account status. Minutes reset each billing month and do not roll over. Review usage in your dashboard and choose the call handling mode that suits your business.
Can I review what happened on a call?
Yes. Saved call transcripts and recordings are available in your dashboard so you can review the conversation and follow up. SimplAssist provides the caller with an AI and recording disclosure during the call.
How is voice different from missed-call texting or webchat?
Voice lets a caller speak and hear answers over the phone. Missed-call text back sends an SMS after an unanswered call; SMS Only uses your manual follow-up, while AI SMS conversations are included in SMS + Web Chat and Full Suite. Website chat handles typed questions in a widget on your site.
Choose the way your customers reach you.
Explore missed-call text back for SMS follow-up, or learn how our website chatbot for small businesses answers visitors who prefer to type.